ixigo: Empowering India’s Travellers, One Journey at a Time

From a travel search startup to India’s leading mobility platform built on trust and technology.
Consumer Services
October 29, 2025
Team Trifecta Capital

The story of ixigo is one of patience, persistence, and purpose. It began long before India’s digital economy took off, and continues to shape how millions of Indians experience travel today.

Founded in 2007 by Aloke Bajpai and Rajnish Kumar, ixigo started with a simple but powerful idea: to make travel simpler and smarter for Indian consumers. At the time, booking a flight or train ticket meant navigating multiple websites, unreliable schedules, and opaque pricing. The founders saw an opportunity to bring transparency, convenience, and control to travelers through technology.

Both alumni of IIT Kanpur and professionals with experience in travel technology, Aloke and Rajnish had seen these challenges firsthand. Their goal was not just to aggregate travel options but to empower users with information that would help them make better and more cost-effective travel decisions.

In its early years, ixigo focused on solving the most common travel problems: finding affordable tickets, comparing fares, and ensuring reliability. By combining data aggregation with clean, user-first design, the company turned what had been a complicated process into a single, seamless experience. Its early success in flight and hotel search established ixigo as a trusted brand and set the stage for a larger mission: to make travel planning accessible to every Indian, not just frequent flyers.

That mission took a significant step forward in 2014, when ixigo expanded into train travel. The team recognized that while air travel was growing fast, train travel remained the backbone of Indian mobility. Yet the digital experience for train passengers was fragmented and outdated. ixigo introduced features such as PNR prediction, live train tracking, seat availability alerts, and delay notifications, which transformed how people planned their journeys. Within a few years, ixigo Trains became one of the most downloaded travel apps in the country and gave millions of travelers a reliable, modern digital tool for the first time.

As the company expanded, it grew into a multi-modal travel platform that connected flights, trains, buses, and hotels in a single ecosystem. Its AI-driven fare prediction tools, real-time alerts, and intuitive design made travel simpler, smarter, and more affordable for users across India. Unlike many other internet companies, ixigo’s growth was marked by capital efficiency and operational discipline. It built steadily, prioritizing sustainable scale over short-term expansion and focusing on profitability long before the market rewarded it.

With the spread of smartphones and affordable internet access, ixigo found its biggest opportunity in Bharat, the fast-growing segment of value-conscious travelers from Tier-2 and Tier-3 cities. These users valued reliability, savings, and transparency above all else. ixigo became their trusted travel companion, helping them make informed decisions and travel with confidence. Today, ixigo’s products serve hundreds of millions of users each year and consistently rank among India’s top travel and mobility apps.

The company’s journey has also been one of resilience and reinvention. It has weathered industry downturns, funding slowdowns, and the pandemic, emerging stronger each time. During the global disruption of 2020, ixigo focused on building long-term strength rather than reacting to short-term challenges. It invested in automation, improved customer experience, and introduced products such as ixigo Assured, which offered flexibility and trust when travelers needed it most.

Strategic acquisitions further expanded its footprint. In 2021, ixigo acquired Confirmtkt, a popular train booking and prediction platform, to strengthen its leadership in the rail segment. Soon after, it added Abhibus, one of India’s leading bus ticketing platforms, creating one of the most comprehensive travel ecosystems in the country. These moves allowed ixigo to serve travelers across every price point and mode of transport while deepening its reach beyond metros.

At Trifecta Capital, we are proud to have been part of ixigo’s journey as a long-term partner, supporting the company through both Venture Debt and Growth Equity. Our relationship reflects a shared belief that enduring businesses are built on discipline, innovation, and trust.

“ixigo represents the best of Indian entrepreneurship: resilient founders, capital-efficient execution, and a deep understanding of their market,” said a Trifecta Capital spokesperson. “Their journey demonstrates that technology can create impact at scale when it is driven by purpose.”

Seventeen years after its founding, ixigo continues to stay true to its mission of democratizing travel for every Indian. Whether it is helping a first-time train traveler in a small town or a frequent flyer planning a complex itinerary, ixigo simplifies travel with empathy and intelligence.

Its evolution from a niche travel search engine to a full-scale mobility platform mirrors the broader story of India’s digital rise. It shows that innovation, when built with patience and purpose, can transform not only industries but also lives.

At Trifecta Capital, we remain inspired by ixigo’s journey from a small startup in Gurgaon to one of India’s most trusted travel platforms. It has been a privilege to support their growth and to witness how a company built with clarity, character, and conviction continues to empower millions of journeys every day.

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